Shipping Policy

At NOVAURA™, we are dedicated to providing a smooth and reliable shopping experience. Due to high demand and increasing order volumes, shipping times may occasionally be longer than expected. We appreciate your patience and understanding.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed, it will be prepared and dispatched for shipment. Processing times may be extended during holidays, special promotions, or peak shopping seasons.

Shipping Time

Our standard shipping time is 15–20 business days, depending on your location and shipping carrier availability.

Please note that delivery times may vary due to:

• High order volume

• Carrier or logistics delays

• Customs clearance procedures

• Weather conditions

• Other unforeseen transportation issues

While most orders arrive within the estimated timeframe, occasional delays may occur.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking details may take a few days to update after shipment.

Shipping Locations

NOVAURA™ currently ships to most countries worldwide.

If we are unable to deliver to your location, you will be notified during checkout.

Delayed or Lost Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping provider to investigate and help resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

NOVAURA™ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Customer Support

We provide 24/7 customer support for all order-related inquiries.

📧 Email: novaura.store.in@gmail.com

Our team is always available to assist you and ensure you have the best possible experience with NOVAURA™.

Thank you for choosing NOVAURA™.